About Order
Do I have to pay the freight?
A：No, we offer free global shipping to our guests! and no minimum purchase is necessary.
How long is shipping time?
A: Processing time: 2-3 Working DaysExpected to arrive in 6-12 days. If you need to arrive quickly, you will need to choose an alternative shipping option when purchasing.
How do I track the package？
Once your order has been handed over to the carrier for delivery, you will receive a Shipment Confirmation email. You can track your order on this page：Tracking Order
How can I return my items?
If you're dissatisfied with an item you have received, you may contact service@lovecarstore.com
For details on items eligible for return, how to process a return, and refund information, see RETURN POLICY.
Would I be charged a cross border transaction fee?
A:If you pay by Paypal, you do not need to pay the procedure fee. In the case of credit card payment, the cross-border transaction fee is charged by the issuing bank. You can refer to your card's terms and conditions or contact the issuing bank for more information. If you have been charged an additional fee, you can contact us at service@lovecarstore.com
About Products
Can I customize the size and materials?
A: Yes, We can provide customized display cases of different sizes and materials. If the product selection does not have the size and material you want, you can contact us and tell us the size and material you want to make. We will provide you with a quotation as soon as possible.
Can display items like wine glasses, Legos or trophy memorabilia?
A: Yes, you can measure the size of the item you need to display, and then choose a display case size that is slightly larger than the item.
Is it made of glass or acrylic?
A: Under normal circumstances, it is made of acrylic, because it has the high permeability of glass and is light and not easy to break.
How to maintain the display case?
Maintenance is very simple, wipe with a damp cloth (please note that do not use alcohol or corrosive liquid wipe.)